Cleantech Market Intelligence
Interoperability Is an Issue Both between and within Companies
Interoperability is a major barrier for smart home companies. Mainstream adoption of smart home devices largely depends on the experience and ease of use for consumers. And consumers don’t want to install an ecosystem of devices that can’t communicate and require multiple apps to operate. But when issues around interoperability are raised, it is usually in reference to companies with different devices that can’t work together. For example, the somewhat newly released Google Home still does not work with rival thermostat product ecobee. Google already has integrations with a subsidiary consumer products company, its Nest Learning Thermostat. However, one issue that is not always apparent is the interoperability of devices from within the same company or product line.
This issue hit close to home for me during a recent holiday. While celebrating with friends, the group decided to play music using Bluetooth-enabled UE Boom speakers. We wanted to connect each of our individual speakers so we could play the same music from all three speakers in sync. UE Boom’s app guides users through a step-by-step FAQ on how to PartyUp, or how to connect multiple speakers through one smart phone app. But we could not seem to get all three of our speakers to connect. The closest we came to troubleshooting this problem was discovering that we could connect two speakers to each other by connecting one speaker through the app and manually connecting the other to the already connected speaker via Bluetooth. However, the third speaker wouldn’t connect to either of the other two and could only play music on its own. After much frustration and Googling, we determined that the third speaker was an older generation than the other two. This means that even though the speakers were all from the same company and product line, the firmware in the third speaker was too old to enable us to connect all three speakers.
Big Picture Implications
As somebody active and engaged in the smart home industry, it is concerning that I was unable to connect these speakers; if I’m an early adopter and I can’t do it, then how can the average consumer? Though this was a small technology glitch, it has much larger implications for the smart home and its role in the energy cloud. How will the smart home manifest when it depends on an ecosystem of various connected devices and there are currently issues connecting a few devices? How will the smart home play a role in the energy cloud as a dynamic grid asset when there are still issues at the device level?
Not only do participants in the smart home space need to work together to fix interoperability issues between third-party devices, but companies themselves need to ensure products within their own lines work together—otherwise the smart home industry will never succeed or play a role in the larger energy industry.