Utilities are offering free apps to help customers improve efficiency and satisfaction
A recent report from Navigant Research explores the residential energy application (app) market, including its drivers, inhibitors, and regional trends, focusing on the consumer, prosumer, and utility segments.
The number of energy apps is growing, and savvy utilities need an app strategy to meet customer expectations. Energy apps have been mainly a North American development, but utilities and vendors in other countries are beginning to follow this trend. Click to tweet: According to a recent report from @NavigantRSRCH, more than 1.2 million energy-focused apps are downloaded each year.
“For this market to grow and succeed, more utilities and regulators will need to accept the changes inherent in these trends,” says Neil Strother, principal research analyst with Navigant Research. “Consumers have shown a thirst for new technologies, and apps, when well-designed, are a significant part of that desire.”
The market for utility apps has grown in recent years, as customers have become increasingly aware of the data surrounding consumption, according to the report. It is also relatively easy for a utility to deploy an app or a set of apps, and those that are well-designed make it easy for customers to control their energy consumption.
The report, Energy Apps for Residential Customers, examines the residential energy app market, with a focus on three segments: consumer apps, prosumer apps, and utility apps. The study analyzes the drivers, inhibitors, and regional trends related to energy apps and highlights several case studies where these apps are being used today. Some of the key players in the residential energy app market are profiled, and various business models and best practices for designing and deploying winning energy apps are discussed. An Executive Summary of the report is available for free download on the Navigant Research website.
Contact: Lindsay Funicello-Paul
* The information contained in this press release concerning the report, Energy Apps for Residential Customers, is a summary and reflects Navigant Research’s current expectations based on market data and trend analysis. Market predictions and expectations are inherently uncertain and actual results may differ materially from those contained in this press release or the report. Please refer to the full report for a complete understanding of the assumptions underlying the report’s conclusions and the methodologies used to create the report. Neither Navigant Research nor Navigant undertakes any obligation to update any of the information contained in this press release or the report.