Outage Management Systems

Integration with Smart Grid IT Systems, IT/OT Convergence,
and Global Market Analysis and Forecasts

Utility IT infrastructures across the world are undergoing significant changes due to the introduction of smart grid technologies. The integration of massive amounts of data from smart meters and increased distributed grid monitoring and intelligence are also contributing to these changes. Historically, outage management systems (OMSs) have been configured to respond to signals that indicate outages, manage restoration, and communicate outage information. The overall purpose and function of an OMS has not changed significantly over the years.

However, with much larger amounts of data, the growing sophistication of smart grid IT, and major advances in big data analytics, new OMSs are becoming more complex and robust. More utilities are grasping the possibilities of maximizing value with IT/OT convergence, which is also changing the game around how an OMS can prevent outages and restore power more efficiently. Solutions for OMSs range from full advanced distribution management systems (ADMSs) with embedded OMS capabilities to standalone OMS platforms that are configured to manage information from different databases. Aware that utilities are hesitant to engage in a full reorganization that would be required upon adoption of an ADMS, some vendors have developed future-proofed OMSs. According to Navigant Research, global OMS spending is expected to grow from $929.4 million in 2014 to $1.3 billion in 2023.

This Navigant Research report analyzes the global market opportunities for OMSs. The study provides an assessment of the current market drivers and challenges, regional trends, technologies, and business segments related to OMSs. Global market forecasts for spending, segmented by category (software purchases and upgrades, software maintenance fees, services, and analytics) and region, extend through 2023. The report also profiles key industry players and examines several utilities that have upgraded their OMSs to align with more ambitious smart grid initiatives and aggressive regulatory policies.

Key Questions Addressed:
  • What are the global market drivers and barriers for upgraded outage management systems (OMSs)?
  • How do other smart grid IT systems interact with OMSs?
  • How do competing technologies affect the adoption of OMSs?
  • How does the convergence of information/operational technology (IT/OT) affect OMSs?
  • What are the regional market trends related to OMSs?
  • What are the new revenue opportunities for OMSs?
Who needs this report?
  • Smart grid IT vendors
  • Systems integrators
  • Advanced metering infrastructure/meter data management (AMI/MDM) players
  • Telecom providers
  • Utilities
  • Regulators and policymakers
  • Investor community

Table of Contents

1. Executive Summary

1.1  Outage Management System Market Overview

1.1.1   Evolution of the OMS

1.2  Market Landscape Overview

1.3  Market Outlook

2. Market Issues  

2.1  Introduction

2.2  OMS Growth Drivers

2.2.1   High Cost of Outages

2.2.2   Regulatory Pressure

2.2.3   Grid Reliability and Resiliency

2.2.4   Rising Customer Expectations, Demand for Information

2.2.5   Changing Weather Patterns

2.2.6   AMI and OMS – New Business Case

2.3  OMS Challenges

2.3.1   High Costs and Distrust of New Systems

2.3.2   Integration and Interoperability

2.3.3   Aging IT Systems/Infrastructure

2.3.4   IT/OT Convergence Issues

2.4  Outage Management Lifecycle

2.4.1   Forecasting and Detection

2.4.2   Damage Assessment and Restoration Efforts

2.4.3   Communications

2.4.4   Evaluation and Reporting

2.5  Market Structure

2.5.1   IT

2.5.2   OT

2.5.3   Services

2.5.4   Communications

2.6  Regional Trends

2.6.1   North America

2.6.2   Europe

2.6.3   Asia Pacific

2.6.4   Latin America

2.6.5   Middle East & Africa

3. Technology Issues

3.1  Introduction

3.2  OMSs

3.3  Converging Systems and Data

3.3.1   AMI

3.3.2   IT/OT Convergence

   3.3.2.1  SCADA/DMS

   3.3.2.2  FLISR

   3.3.2.3  DER and Microgrids

3.3.3   GISs

3.3.4   CISs and IVR Systems

3.3.5   MWMSs

3.4  ADMSs

3.5  Systems Interoperability

3.5.1   Data Standards

   3.5.1.1  MultiSpeak

   3.5.1.2  IEC 61968 CIM

4. Key Industry Players   

4.1  Traditional IT/OT Vendors

4.1.1   ABB/Ventyx

4.1.2   Advanced Control Systems

4.1.3   Alstom Grid

4.1.4   GE Digital Energy

4.1.5   S&C Electric

4.1.6   Schneider Electric

4.1.7   Siemens

4.2  IT Vendors

4.2.1   C3 Energy

4.2.2   IBM

4.2.3   Intergraph

4.2.4   Milsoft

4.2.5   Oracle

4.2.6   SAP

4.2.7   Silver Spring Networks

4.2.8   Survalent Technology

4.3  Utilities

4.3.1   Arizona Public Service

4.3.2   Duke Energy

4.3.3   Oncor

4.3.4   Public Service Enterprise Group

4.3.5   Wisconsin Public Service

5. Market Forecasts  

5.1  Introduction

5.2  Forecast Methodology

5.3  Global Market for OMSs

5.4  Regional Outlook for OMSs

5.4.1   North America

5.4.2   Europe

5.4.3   Asia Pacific

5.4.4   Latin America

5.4.5   Middle East & Africa

5.5  Conclusions and Recommendations

6. Company Directory
7. Acronym and Abbreviation List
8. Table of Contents
9. Table of Charts and Figures
10. Scope of Study, Sources and Methodology, Notes

List of Charts and Figures

  • Outage Management System Spending by Region, World Markets: 2014-2023
  • Outage Management Analytics Overlay Spending by Region, World Markets: 2014-2023
  • Outage Management System Spending by Region, World Markets: 2014-2023
  • Outage Management System Spending by Category, World Markets: 2014-2023
  • Outage Management Analytics Overlay Spending by Category, World Markets: 2014-2023
  • Outage Management System Spending by Category, North America: 2014-2023
  • Outage Management System Spending by Category, Europe: 2014-2023
  • Outage Management System Spending by Category, Asia Pacific: 2014-2023
  • Outage Management System Spending by Category, Latin America: 2014-2023
  • Outage Management System Spending by Category, Middle East & Africa: 2014-2023
  • Outage Management Analytics Overlay Spending by Category, North America: 2014-2023
  • Outage Management Analytics Overlay Spending by Category, Europe: 2014-2023
  • Outage Management Analytics Overlay Spending by Category, Asia Pacific: 2014-2023
  • Outage Management Analytics Overlay Spending by Category, Latin America: 2014-2023
  • Outage Management Analytics Overlay Spending by Category, Middle East & Africa: 2014-2023
  • OMS Functional Topology

List of Tables

  • Outage Management System Spending by Region, World Markets: 2014-2023
  • Outage Management Software Purchase and Upgrade Spending by Region, World Markets: 2014-2023
  • Outage Management Maintenance Fee Spending by Region, World Markets: 2014-2023
  • Outage Management Services Spending by Region, World Markets: 2014-2023
  • Outage Management Analytics Overlay Spending by Region, World Markets: 2014-2023
  • Outage Management System Spending by Category, World Markets: 2014-2023
  • Share of Outage Management System Spending by Category, World Markets: 2014-2023
  • Outage Management Analytics Overlay Spending by Category, World Markets: 2014-2023
  • Share of Outage Management Analytics Overlay Spending by Category, World Markets: 2014-2023
  • Outage Management System Spending by Category, North America: 2014-2023
  • Share of Outage Management System Spending by Category, North America: 2014-2023
  • Outage Management Analytics Overlay Spending by Category, North America: 2014-2023
  • Share of Outage Management Analytics Overlay Spending by Category, North America: 2014-2023
  • Outage Management System Spending by Category, Europe: 2014-2023
  • Share of Outage Management System Spending by Category, Europe: 2014-2023
  • Outage Management Analytics Overlay Spending by Category, Europe: 2014-2023
  • Share of Outage Management Analytics Overlay Spending by Category, Europe: 2014-2023
  • Outage Management System Spending by Category, Asia Pacific: 2014-2023
  • Share of Outage Management System Spending by Category, Asia Pacific: 2014-2023
  • Outage Management Analytics Overlay Spending by Category, Asia Pacific: 2014-2023
  • Share of Outage Management Analytics Overlay Spending by Category, Asia Pacific: 2014-2023
  • Outage Management System Spending by Category, Latin America: 2014-2023
  • Share of Outage Management System Spending by Category, Latin America:2014-2023
  • Outage Management Analytics Overlay Spending by Category, Latin America: 2014-2023
  • Share of Outage Management Analytics Overlay Spending by Category, Latin America: 2014-2023
  • Outage Management System Spending by Category, Middle East & Africa: 2014-2023
  • Share of Outage Management System Spending by Category, Middle East & Africa: 2014-2023
  • Outage Management Analytics Overlay Spending by Category, Middle East & Africa: 2014-2023
  • Share of Outage Management Analytics Overlay Spending by Category, Middle East & Africa: 2014-2023
  • Outage Management Functions and Components
  • IPCC Forecast Effects on Electrical Infrastructure of Climate Change: 2014
  • IT/OT Systems and Outage Management Functions
  • Dynamic Grids, Microgrids, and Outage Management
  • ADMS Components

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