Smart City Services Market

Smart Technologies and the Delivery of Energy, Mobility, and Public Services:
Global Market Analysis and Forecasts

The delivery of city services is being transformed by smart technologies that are providing city managers with new insights into operational performance and providing platforms for new forms of personalized and responsive services. Central to this transformation is the availability of real-time data from a growing range of intelligent devices and sensor networks that can monitor city operations. However, the transformation in city services requires new forms of partnerships between cities and their delivery partners, which are often responsible for implementing new service practices that exploit the benefits of smart technologies.

Cities are increasingly looking for their service providers to deliver social and environmental benefits to their citizens in addition to significant cost reductions. These metrics, such as citizen satisfaction and quality of life, are far more difficult for cities and suppliers to measure than traditional quantitative metrics. However, there is a significant opportunity to provide new technology-based services that increase economic potential and improve sustainability and quality of life in cities. The opportunity to exploit major infrastructure investments through the use of digital technology also offers suppliers unique prospects for design and engineering innovation in the delivery of city services. According to Navigant Research, the global smart city services market is expected to grow from $93.5 billion in 2017 to $225.5 billion by 2026.

This Navigant Research report examines the state of the global smart city services market, with a focus on three sectors: energy, mobility, and public services. The study examines the approaches cities are taking to partnerships with a variety of private sector companies and provides case studies of smart city services projects in each major world region. Global revenue forecasts, segmented by region and sector, extend through 2026. The report also examines the key market issues and business models used to fund smart city services projects, as well as the competitive landscape.

Key Questions Addressed:
  • Which companies are the key players in the smart city services market?
  • What is the global market opportunity for the outsourcing of government services in the smart city services market?
  • What are the primary business models being used to fund public sector outsourcing projects?
  • What are the key market and technology issues influencing the development of the smart city services market?
Who needs this report?
  • Industrial and energy services companies
  • IT, networking, and telecommunications vendors
  • Smart grid hardware and software vendors
  • Building equipment and appliance vendors
  • Smart transportation and mobility providers
  • Energy management hardware and software vendors
  • Government agencies
  • Investor community

Table of Contents

1. Executive Summary

1.1  The Transformation of City Services

1.2  Market Issues

1.3  Market Forecasts

2. Market Issues

2.1  The Revolution in City Services

2.2  The Role of Service Providers

2.3  Scope of the Report

2.4  Impact of New Technologies on Public Services

2.4.1  The Digital Transformation of Services

2.4.2  Examples of Service Innovation

2.4.3  Engaging the Citizen

2.5  The Evolving Relationship between Cities and Their Service Providers

2.5.1  From Outsourcing to P3s

2.5.2  Business Models

2.5.3  New Ecosystems for Collaboration

2.6  A Focus on Outcomes

3. Regional Market Analysis and Case Studies

3.1  North America

3.1.1  Indianapolis, Indiana

3.1.2  Chicago, Illinois

3.1.3  Gresham, Oregon

3.1.4  Somerville, Massachusetts

3.2  Europe

3.2.1  Coruña, Spain

3.2.2  Sheffield, United Kingdom

3.2.3  Métropole Européenne de Lille, France

3.2.4  Paris, France

3.3  Asia Pacific

3.3.1  Smart Street Lighting in China

3.3.2  Virtual Singapore

3.4  Latin America

3.4.1  Aguas de Sao Pedro, Brazil

3.4.2  Fortaleza, Brazil

3.5  Middle East & Africa

3.5.1  Bahrain

4. Key Industry Players

4.1  Key Players

4.1.1  Capita

4.1.2  CGI Group Inc.

4.1.3  Citelum

4.1.4  ENGIE

4.1.5  Ferrovial

4.1.6  Honeywell (Tridium)

4.1.7  Indra

4.1.8  Johnson Controls

4.1.9  SAIC

4.1.10  Silver Spring Networks

4.1.11  SUEZ

4.1.12  Veolia

4.1.13  Xerox

5. Market Forecasts

5.1  Scope

5.2  Smart City Services Market Global Opportunity

5.3  Forecasts by Sector

5.3.1  Smart Energy

5.3.2  Smart Mobility

5.3.3  Smart Public Services

5.4  Regional Forecasts

5.4.1  North America

5.4.2  Europe

5.4.3  Asia Pacific

5.4.4  Latin America

5.4.5  Middle East & Africa

5.5  Conclusions and Recommendations

5.5.1  Recommendations for Service Providers

5.5.2  Recommendations for City Leaders

6. Acronym and Abbreviation List
7. Table of Contents
8. Table of Charts and Figures
9. Scope of Study, Sources and Methodology, Notes

List of Charts and Figures

  • Public-Private Partnership Model
  • US States with P3 Enabling Legislation, Transportation: 2016
  • Annual Smart City Services Revenue by Region, World Markets: 2017-2026
  • Annual Smart City Services Revenue by Sector, World Markets: 2017-2026
  • Annual Smart City Smart Energy Services Revenue by Region, World Markets: 2017-2026
  • Annual Smart City Smart Mobility Services Revenue by Region, World Markets: 2017-2026
  • Annual Smart City Smart Public Services Revenue by Region, World Markets: 2017-2026
  • Annual Smart City Services Revenue by Sector, North America: 2017-2026
  • Annual Smart City Services Revenue by Sector, Europe: 2017-2026
  • Annual Smart City Services Revenue by Sector, Asia Pacific: 2017-2026
  • Annual Smart City Services Revenue by Sector, Latin America: 2017-2026
  • Annual Smart City Services Revenue by Sector, Middle East & Africa: 2017-2026

List of Tables

  • Strengths and Weaknesses of Outsourcing Government Services
  • Annual Smart City Services Revenue by Region, World Markets: 2017-2026
  • Annual Smart City Services Revenue by Sector, World Markets: 2017-2026
  • Annual Smart City Smart Energy Services Revenue by Region, World Markets: 2017-2026
  • Annual Smart City Smart Mobility Services Revenue by Region, World Markets: 2017-2026
  • Annual Smart City Smart Public Services Revenue by Region, World Markets: 2017-2026
  • Annual Smart City Services Revenue by Sector, North America: 2017-2026
  • Annual Smart City Services Revenue by Sector, Europe: 2017-2026
  • Annual Smart City Services Revenue by Sector, Asia Pacific: 2017-2026
  • Annual Smart City Services Revenue by Sector, Latin America: 2017-2026
  • Annual Smart City Services Revenue by Sector, Middle East & Africa: 2017-2026

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