Smart Government Technologies

Intelligent Systems for the Management of Smart Sustainable Cities and
Communities: Technology Trends, Market Analysis, and Global Forecasts

The concept of smart government situates public sector organizations within a web of innovations that are shaping the technical fabric of our societies. Above all, the growing interest in smart cities and communities is putting the spotlight on the smarter government operations that must guide their development. Smart government can be defined as the use of innovative policies, business models, and technology to address the financial, environmental, and service challenges facing public sector organizations. Smart government encompasses strategy and policy definition, specific applications and technologies to help improve service delivery and the establishment of new platforms for communication, data sharing, and application development.

Smart government builds on the IT infrastructure investments made by the public sector over the last decade. Back-office systems have helped improve process efficiency and the integration of services. Front-office systems have been adapted to support multi-channel communication with citizens and a growing range of transactional services. Smart government continues this transformation and also embraces innovations happening in areas such as energy, transport, and waste management, particularly in relation to the drive toward increased sustainability.

This Pike Research report analyzes the global market opportunity for smart government technologies. It assesses the business drivers, market forces, and technology trends that are transforming the use of ICT and related technologies in smart cities and communities. The study forecasts the size and growth of the market for smart government technologies through 2017, and it also forecasts the growth in smart government data analytics and cloud-based services between 2011 and 2017. The report includes profiles of major smart government initiatives around the world and also examines the strategies of key players in the smart government market including government agencies, IT companies, telcos, and infrastructure providers.

Key Questions Addressed:
  • How is “smart government” defined?
  • What are the main market drivers and barriers for smart government development?
  • What are the key policy, technology, and economic issues that are influencing the development of smart government?
  • How does smart government fit within the growth of smart cities and communities?
  • Which regions and which cities are leading the way in the adoption of smart government technology?
  • Which smart technologies are having the biggest impact on smart cities and how are smart cities shaping technology developments?
  • Who are the key players in the market and how do they relate to each other?
  • How is the move to smart government driving the market for data analytics and cloud-based services?
  • How large is the global smart government technology market?
Who needs this report?
  • IT companies
  • Networking and telecommunications vendors
  • Utilities
  • City infrastructure suppliers
  • Smart transport system providers
  • Urban planners
  • Municipal governments and other government agencies
  • Investment community
  • Industry associations and standards organizations
  • Non-profit organizations and advocacy groups

Table of Contents

1.      Executive Summary

1.1  Overview

1.1.1    Smart Government and Sustainability

1.1.2    Smart Government Innovations

1.2  The Market Opportunity

2.      Market Issues

2.1  Smart Government for Smart Cities and Communities

2.1.1    Why Government Has to Get Smarter

2.1.2    The Scope of this Report: Smart Government for Smart Cities and Communities

2.2  Policy, Strategy, and Governance

2.2.1    The Need for Sustainable Cities

2.2.2    Economic Renewal

2.2.3    Participatory Democracy – the Changing Relationship between Government and Citizens

2.3  Smart Government and Technology: from E-Government to Smart Government

2.3.1    Government 2.0

2.3.2    Smart Policy and Strategy

2.4  Smarter Operations and Services

2.4.1    Public Safety

2.4.2    Improvements to Social Programs

2.4.3    Smart Grids and Energy Efficiency

2.4.4    Water and Waste Management

2.4.5    Smart Transport

2.4.6    Smart Buildings

2.5  Regional Developments

2.5.1    North America

2.5.2    Europe

2.5.3    Asia Pacific

2.5.4    Rest of the World

2.6  Key Players in the Market

2.6.1    New Ecosystems

2.6.2    The IT Companies

2.6.3    Enterprise Software Suppliers

2.6.4    Systems Integrators and IT Service Companies

2.6.5    IT Start-ups

2.6.6    Telecommunications Companies

2.6.7    Utilities

2.6.8    Municipal Service Providers

2.6.9    Infrastructure and Engineering Companies

2.6.10  Property Developers and Construction Companies

3.      New Technologies for Smart Government

3.1  The Technology Building Blocks of Smart Government

3.1.1    Communications Infrastructure

3.1.2    Standards and New Platforms

3.2  Sensor Networks and the Instrumented City

3.2.1    An Example: Smart Parking

3.2.2    Sensor Network Challenges

3.2.3    The Consumerization of IT: Smartphones and Social Media

3.3  The Cloud and Smart Government

3.3.1    The Rise of the G-Cloud

3.3.2    Cloud Computing Models

3.4  Data Analytics for Smart Government

3.4.1    Effective Public Safety

3.4.2    Improved Social Program Delivery

3.4.3    311:  From Service Requests to City Insight

3.4.4    Traffic Management

3.4.5    Data Management Challenges

3.5  Open Government Data

3.6  The City as a Platform

4.      Smart Government City Profiles

4.1  Introduction

4.2  Amsterdam, the Netherlands

4.3  Barcelona, Spain

4.4  Denver, Colorado

4.5  Friedrichshafen, Germany

4.6  London, United Kingdom

4.7  Rio de Janeiro, Brazil

 

5.      Supplier Profiles

5.1  Accenture

5.2  Atos

5.3  Capgemini

5.4  Cisco Systems

5.5  Deutsche Telekom

5.6  IBM

5.7  Libelium

5.8  Microsoft

5.9  Oracle

5.10  Panasonic Corporation

5.11  Science Applications International Corp.

5.12  SAS

5.13  Schneider Electric

5.14  Urbiotica

6.      Market Forecasts

6.1  About this Forecast

6.2  The Smart Government Market

6.3  The Smart Government Data Analytics Market

6.4  The Smart Government Cloud Computing Market

7.      Company Directory
8.      Acronym and Abbreviation List
9.      Table of Contents
10.    Table of Charts and Figures
11.      Scope of Study, Sources and Methodology, Notes

List of Charts and Figures

  • Smart City Smart Government Technology Annual Investment by Region, World Markets: 2011-2017
  • Smart Government Cloud Services Investment by Region, World Markets: 2011-2017
  • Smart City Smart Government Technology Annual Investment by Region, World Markets: 2011-2017
  • Smart Government Data Analytics Investment by Segment, World Markets: 2011-2017
  • Smart Government Data Analytics Software Investment by Region, World Markets: 2011-2017
  • Smart Government Analytics Services Investment by Region, World Markets: 2011-2017
  • Smart Government Cloud Services Investment by Region, World Markets: 2011-2017
  • A Multi-Dimensional Smart City Model
  • The NIST Visual Model of Cloud Computing
  • San Francisco Crimespotting Map

List of Tables

  • The Benefits of Cloud Computing in the Public Sector
  • E-Government Rankings, United Nations: 2010
  • Smart City Smart Government Technology Annual Investment by Region, World Markets: 2011-2017
  • Smart Government Data Analytics Investment by Segment, World Markets: 2011-2017
  • Smart Government Data Analytics Software Investment by Region, World Markets: 2011-2017
  • Smart Government Analytics Services Investment by Region, World Markets: 2011-2017
  • Smart Government Cloud Services Investment by Region, World Markets: 2011-2017

 

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